Question 1

Do you offer same-day cleaning in New York City?

Accepted Answer

Yes. Call us or book online and we'll respond within 15 minutes. For same-day service we can usually arrive within 2 hours depending on location and schedule. Availability is highest between 8am–2pm and 3pm–6pm. Weekend or evening rush bookings may carry a small fee.

Question 2

How much does apartment cleaning cost?

Accepted Answer

One-time deep clean: $300–$600. Weekly service: $150–$250 per visit with the recurring discount. Biweekly: $200–$350. Move-out cleaning: $350–$700. Most 1-bedroom Manhattan apartments run $180–$220 for weekly cleaning.

Question 3

Is Ecoline Cleaning Corp. fully insured?

Accepted Answer

Yes, fully insured up to $2,000,000. That covers any accidents or damage during cleaning, so you're not liable for anything.

Question 4

Do I need to provide cleaning supplies?

Accepted Answer

No. We bring all products, equipment, and tools. Eco-friendly products come standard, and heavy-duty options are available on request. Just tell us about allergies or preferences when you book.

Question 5

What areas do you serve?

Accepted Answer

Brooklyn, Manhattan, Queens, the Bronx, Staten Island, and Long Island — including Williamsburg, Astoria, Upper East Side, Park Slope, and Sunset Park. On the edge of our area? Call us, we can often accommodate.

Question 6

What if I'm not satisfied with the cleaning?

Accepted Answer

Call us within 24 hours and we'll re-clean that area or the entire space at no charge. We stand behind our work.

Question 7

Can I request the same cleaner every time?

Accepted Answer

Yes. Recurring customers are automatically assigned a dedicated cleaner who learns your home and schedule. This is standard on all weekly and biweekly plans.

Question 8

Do you clean offices and commercial properties?

Accepted Answer

Yes — offices, retail stores, medical suites, salons, lobbies, and multi-unit buildings. Scheduling is flexible: early morning, evenings, or weekends. Pricing is based on square footage and frequency.

Question 9

How do I book a cleaning?

Accepted Answer

Request a quote online, call (646) 830-0800, or text us — we reply to messages within 15 minutes. For same-day requests, calling is fastest.

Question 10

Do you charge a booking or service fee?

Accepted Answer

No hidden fees. The price we quote is the price you pay. Some one-time bookings include a small $15–$25 dispatch fee, always disclosed upfront in your quote.

Question 11

Do you work weekends?

Accepted Answer

Yes. Saturday and Sunday slots book faster and may be limited to mornings (8am–1pm). Pricing is the same as weekdays.

Question 12

How long does a typical cleaning take?

Accepted Answer

Studio or 1-bedroom: 2–3 hours regular, 3–4 hours deep. 2-bedroom: 3–4 hours regular, 4–5 hours deep. 3+ bedrooms: 4–6 hours regular, 6–8 hours deep. We never rush.

Frequently Asked Questions

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